The boiler has taken to refusing to spark up, and to showing a flashing light from time to time. The manual says this could mean overheating or a blocked flue. When I tried by phone to get Br1t15h G@s to attend (we have a £200+ maintenance contract with them) the best their automatic dame could offer was over five weeks away. I gave up in frustration at that point, thinking it can’t be too long till the annual maintenance visit. On checking, I found that it’s not actually due for another four months.
Coincidentally, my old friend Dave Mann posted a Facebook grizzle about said utility this morning, and got a lightning response from them: they plainly have people monitoring social media for mentions of the company name, hence my scrambling of the company’s name above. I replied to Dave, saying that we were having a similar experience, and also got a similarly rapid response from them.
Said utility’s telephone and web site services are so awful that I practically blew a gasket this morning. Moral: embarrass the big beasts on social media and you get some action. We got an appointment for the non-existent Wednesday 25 May, which I guess is progress of a sort. (Now corrected.)
Martyn too is in gasket-blowing mode. Having paid a couple of weeks’ state pension for (the statutorily unnecessary) planning consent for the garage conversion, we’re now being stung for close on twice that for Buildings Regulations inspection. As for refuse collection, the ‘service’ is most charitably described as unreliable. One begins to wonder wtf we’re getting for our ever-inflating Council Tax.
Add the fact that it takes over three weeks to get a telephone appointment with the doctor and you begin to entertain thoughts like ‘the country’s going to the dogs’. But, hey, we’re both outside two doses of vaccine, the garden is starting to be rewarding again and the sun shines from time to time. And Lidl is doing quite a nice Costières de Nîmes Rosé at a decent price.
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