Early last week: 'EDF here: would you like us to put in a smart meter so you can monitor your consumption in real time? DCS: 'OK'. EDF: 'How about next Wednesday, early or late?' DCS: '17h00' EDF: 'OK: we'll call on the day to confirm.'
Monday: 'EDF here, calling to confirm our appointment for tomorrow, Tuesday.' DCS: 'I told your colleague we couldn't do Tuesday, and had booked Wednesday at 17h00'. EDF: 'Oh, can't do that. Can we re-book?' DCS: 'No, we're busy the rest of the week,then leaving. Let's call the whole thing off.' EDF: 'OK'.
Tuesday: 'EDF here, calling to confirm your appointment on Wednesday at 17h00'. DCS: 'Oh, your man called on Monday, saying it was for Tuesday, which we couldn't do, so I called the whole thing off.' EDF: 'Oh. Did he give you his name?' DCS: 'No.' EDF: 'Well we still have you down for Wednesday at 17h00.' DCS: 'OK, tomorrow at 17h00, then.'
Wednesday: 17h00 has been and gone. So has 18h00. I thought I was getting the hang of life in these parts, but the more I experience this lovely country, the stranger it becomes.
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