Wednesday, 23 September 2015

EDF blues

Early last week:  'EDF here: would you like us to put in a smart meter so you can monitor your consumption in real time?  DCS: 'OK'.  EDF:  'How about next Wednesday, early or late?'  DCS: '17h00'  EDF:  'OK: we'll call on the day to confirm.'

Monday: 'EDF here, calling to confirm our appointment for tomorrow, Tuesday.'  DCS: 'I told your colleague we couldn't do Tuesday, and had booked Wednesday at 17h00'.  EDF: 'Oh, can't do that.  Can we re-book?'  DCS:  'No, we're busy the rest of the week,then leaving.  Let's call the whole thing off.'  EDF:  'OK'.

Tuesday:  'EDF here, calling to confirm your appointment on Wednesday at 17h00'.  DCS:  'Oh, your man called on Monday, saying it was for Tuesday, which we couldn't do, so I called the whole thing off.'  EDF:  'Oh.  Did he give you his name?'  DCS:  'No.'  EDF:  'Well we still have you down for Wednesday at 17h00.'  DCS:  'OK, tomorrow at 17h00, then.'

Wednesday: 17h00 has been and gone.  So has 18h00.  I thought I was getting the hang of life in these parts, but the more I experience this lovely country, the stranger it becomes.

No comments: