Another brush with Jokers Я Us Home Improvements. I noticed the other day that the seal on one of the kitchen windows had failed, so rang JЯU to arrange an appointment. As usual, having said who I was, I was asked for my name again within 15 seconds, and was subsequently addressed by the name of the previous owner of the house. As usual a helpful and competent techy came round as promised, verified the problem, and went away again. We had a letter today, offering an appointment a couple of weeks hence, when we shall be in France. Fine so far (even if the letter was addressed to ‘MR M SMITH AND BISHOP’). Rang to rearrange appointment. Gave my name, was asked for it again 10 seconds later, was told they had no record of the guarantee transfer (for which we’d had to pay £45). Was then addressed by the name of the previous owner. Blew top. Apologised for blowing top. Rearranged appointment. Have taken tablets and am going to lie down for a while.
Something tells me I need a holiday. That's handy, eh?
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