A couple of weeks ago, I contacted a building society asking to close my account and transfer the balance to my bank account. I was told they’d rather post a cheque to me, but that if I wanted they could send a form which, once completed and returned, would allow them to do the transfer electronically. I opted for the latter, since the nearest bank branch is over an hour’s return drive from here. Having received nothing twelve days later, I called to enquire as to progress. Hung up after ten minutes of recorded and irrelevant waffle about ISAs. Called again later. After ten minutes on hold, I opted for the call back and waited another ten minutes.
After another half hour on the phone, trying to do the deal online (and, of course, failing) we agreed that they’d post me a cheque in a week’s time, to which add ten days for postal delays. I was asked why I wanted to close the account, and was tempted to reply ‘that’s none of your (expletive deleted) business’, but kept my cool. All credit to the helpful woman on the other end of the phone, but the BS’s systems were utterly incapable of completing the task. Name of building society on application. So, there we are again, at the mercy of the Royal Wail. When the cheque arrives, I’ll have to wait until the bank’s weekly local pop-up comes round again. Is it any wonder I drink?
But then, the garden is at its most encouraging at the moment. True, the crocuses and snowdrops have finished, and some of the daffodils too. But we have quite an assortment of narcissi, so shall have them for a few more weeks. The fritillaries and tulips are doing well, as are lots of clumps of primroses. The roses are responding well to my usual fierce pruning, helped no doubt by the vast quantity of muck applied by Ben last week. Curiously, the most vigorous one is Queen Elizabeth, which is planted in next to no soil beneath the kitchen window. She’s putting up some vigorous shoots, including one from the very base. So I’ll be able to get a lot of old wood out next winter - if I’m spared.


